Privacy Policy

Last updated: 08/12/2025

1. Introduction

Welcome to iCaltech Innovations Pvt Ltd (“we,” “us,” or “our”). This Privacy Policy explains how we collect, store, use, process, share, and protect your personal information when you access or use our website at https://icaltech.com. By using the Website, you agree to the terms of this Policy. We reserve the right to update, amend, or modify this Privacy Policy at any time; such changes will take effect when posted on the Website.

2. What Information We Collect

2.1 Information You Provide (“Active Collection”)

We may collect personal information that you voluntarily submit when interacting with the Website. Examples include: your name, email address, phone number or other contact details, company/organisation name (if applicable), and any other information you choose to share through forms (e.g. contact us, support, feedback, newsletter subscriptions).

We may also collect information when you register or sign up via third-party accounts (if we support such login/registration) — for instance, by retrieving data from linked accounts with your consent.

2.2 Information Automatically Collected (“Passive Collection”)

When you visit the Website, we may automatically collect technical usage data. This may include your IP address, browser type and version, operating system, pages visited, time and duration of visits, referral and exit pages, and other diagnostic or analytics data.

We may also use cookies, web beacons, or similar technologies to collect information about how you use the Website, your preferences, and to improve user experience.

3. How We Use Your Information

We may use the personal and usage information we collect for one or more of the following purposes:

  • To respond to your queries or requests submitted through contact or support forms.
  • To operate, maintain, and improve the Website, including troubleshooting, data analysis, testing, and monitoring usage.
  • To remember your preferences, improve user experience, and possibly streamline future interactions (for example, pre-fill forms, remember login preferences, or language/country settings) if applicable.
  • To send you information — such as newsletters, updates, promotions — only if you opt in to receive such communications.
  • To detect, prevent, and address technical issues, abuse, fraud, or security risks.

You may choose not to provide certain personal information, but in that case, some of the Website’s features or services may be unavailable to you.

4. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect usage data and help improve the Website. Cookies may serve to:

  • Remember your preferences or past interactions.
  • Analyse how the Website is used — e.g. which pages are visited most often, how long visitors stay, performance tracking.
  • Support essential functionality (e.g. session management, security) needed for the Website to operate properly.

You may typically manage or block cookies via browser settings; however, disabling cookies might reduce the functionality or performance of the Website.

5. Disclosure and Sharing of Your Information

We do not sell or rent your personal information to third parties.

We may share personal information with third-party service providers or partners who assist us in operating the Website, delivering communications, or providing other services — only to the extent necessary, and under contractual obligations to keep such information confidential.

We may also disclose personal information if required by law, regulation, court order, or governmental request; or when we believe in good faith that disclosure is required to protect the rights, property or safety of ICALTECH Innovations, its users, or others.

6. Data Security and Storage

We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, misuse, alteration, or loss.

Despite these efforts, no method of transmission over the internet or electronic storage can guarantee absolute security. If there is a data breach affecting your personal information and we are legally required to notify you, we will do so without undue delay.

7. Your Rights

Depending on applicable laws:

  • You have the right to request access to the personal data we hold about you.
  • You can ask us to correct or update inaccurate or incomplete personal information.
  • In certain cases, you may request deletion of your personal information (the “right to be forgotten”).
  • You may withdraw consent to processing (where consent is the basis) or opt out of marketing communications.
  • You can object to certain types of processing, or request restriction of processing under certain circumstances.
  • Where applicable, you may also request portability of your personal data (i.e. receive your data in a structured, machine-readable format).

If you wish to exercise any of these rights, please contact us using the details provided below.

8. Children’s Privacy

Our Website is not intended for children below 18 years of age, and we do not knowingly collect personal information from minors. If you believe we have collected data from a child under 18, please contact us, and we will take steps to delete the relevant information.

9. Links to External Websites

Our Website may contain links to external third-party websites. This Privacy Policy applies only to data collected by ICALTECH Innovations through this Website. We are not responsible for the privacy practices or content of those external sites, and we encourage you to read their respective privacy policies before providing personal information.

10. How to Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our data practices, please contact us via:

  • Email: info@icaltech.com
  • Call/Whatsapp: +91 9513595859
  • Address: ICALTECH INNOVATIONS PRIVATE LIMITED,

2nd Floor, Sy no 80, Municipal No 4 & 4A (Katha no 351),
Muneshwara Layout, Service Road, Ring Road,
Laggere Bridge, Laggere,
Bengaluru, Karnataka, 560058.

We will aim to respond without undue delay and in compliance with applicable law.